It's an old joke, but a spokesman for Gateway swears it's true -- that the computer maker's technical help line once got a call from a new purchaser complaining that her teacup kept slipping out ...

When using a system recovery disk, some laptop models will not automatically install the track-pad drivers, warns Gateway. Manual installation is needed at that point.

Michael Hammond, co-founder of 1990s PC giant Gateway, has died. He was 53 years old. Gateway became known for its direct-to-consumer sales, shipping computers in distinctive black and white ...