Empathy in business allows you to see the world through the eyes of clients, customers, and even rivals. It’s about listening, not just hearing words, but truly comprehending the unspoken frustrations ...

As such, this leads to an approach that utilizes empathy to consider a problem before a solution is developed. As I mentioned, design thinking has caught in a big way with some major players ...

Also read: Prateek Raj's ‘Atypical’: Learning to lead with a ‘Himalayan mindset’ In fact, one of the growing criticisms of design thinking is on account of its excessive focus on empathy ...

design thinking emphasises empathy for user needs and creating innovative solutions (see graphic). These approaches help us leverage AI effectively in our daily lives. It is crucial to embrace all ...