It means that your phone has overheated and is currently attempting to cool down. When this happens, the symbol will stay in ...

There are a lot of ways you might characterize customer-service calls: frustrating, time-consuming, annoying. Increasingly, people are using a new word to describe these interactions: fancy.

The hot new status symbol in customer service: a phone call with an actual human. There are a lot of ways you might characterize customer-service calls: frustrating, time-consuming, annoying.

Have you ever looked at the back of your iPhone and thought, "What do all these random symbols and numbers even mean?" Well — here's what each one means, and why they're even there in the first ...