Conversation intelligence technology can transform how organizations understand and act on customer interactions.

Companies fail at customer-centric sales strategies when relying on assumptions instead of listening. Businesses that ...

Tesla CEO Elon Musk’s growing involvement in right-wing politics seems to be taking a toll on the company, with recent sales ...

In the future, AI agents – which autonomously interact with customers – might be added to the process. Klein will also use AI assistants and agents to boost sales, for instance by accelerating ...

With its 'Back to Starbucks' strategy, Starbucks is testing new store designs and refining its menu. It's also adding more ...

CEO Brian Cornell says that tariffs on imports from Mexico, Canada, and China could increase prices "over the next couple of days." ...

State-run Israel Aerospace Industries (IAI) (ISRAI.UL) reported a 55% rise in profit for 2024, saying it was its best year ...

Rising AI cloud provider and IPO candidate CoreWeave revealed fast-growing revenue from a “limited number of customers,” ...

The Cedar Rapids Police Department and the Iowa Department of Revenue are teaming up to combat underage alcohol sales through ...

Learn how to create and execute customer engagement strategies that boost sales and loyalty as a product marketing manager. Find out how to use content, communication, referrals, reviews, and ...

Microsoft Corp. has announced the launch of new AI-powered Sales Agents designed to help businesses accelerate deal cycles and boost productivity by automating key sales tasks.