Conversation intelligence technology can transform how organizations understand and act on customer interactions.

Companies fail at customer-centric sales strategies when relying on assumptions instead of listening. Businesses that ...

However, Dollar General saw customer traffic in its stores dip by about 1% year-over-year. Its operating profit shrunk by ...

In the future, AI agents – which autonomously interact with customers – might be added to the process. Klein will also use AI assistants and agents to boost sales, for instance by accelerating ...

With its 'Back to Starbucks' strategy, Starbucks is testing new store designs and refining its menu. It's also adding more ...

State-run Israel Aerospace Industries (IAI) (ISRAI.UL) reported a 55% rise in profit for 2024, saying it was its best year ...

The Cedar Rapids Police Department and the Iowa Department of Revenue are teaming up to combat underage alcohol sales through ...

Here’s a look at why Hewlett Packard Enterprise (HPE) partners expect HPE sales superstar Brian Falvey to have a big impact ...

Dollar General's Q4 earnings beat expectations with 4.5% sales growth. Learn how DG plans to tackle economic challenges and ...

Customers of Joann, a national craft and fabric retailer for 80 years, are crying foul over a decision that as the retailer closes nearly 800 stores, it will no longer accept gift cards.

Joann's is no longer accepting gift cards after announcing last month all 800 of its locations will close and some customers ...

Anchorage started requiring ID checks for alcohol sales at all bars, restaurants and breweries — no matter a patron’s age or ...