CSE – SYAI, a leading provider of conversational AI solutions for inbound telephone call management, is pleased to announce the commercial launch of its groundbreaking product, AssistantNLP. This ...

LONDON-- ( BUSINESS WIRE )--FXellence, a provider of fast, simple, and secure international business payments, has announced ...

Building on a series of strategic acquisitions, Cisco continues to innovate in the contact centre and collaboration ...

KUWAIT CITY, Jan 11: Al Ahli Bank of Kuwait (ABK) has launched the “Virtual Customer Service Representative ... branch and enters their mobile number through the smart device provided in the branch, a ...

The School District of Philadelphia has launched an AI ... created by education customer service company K12 Insight, is now available on the school district's "Contact Us" webpage.

The National Bicycle Dealers Association (NBDA) is excited to announce the launch of the 2025 Service Survey, a comprehensive industry study designed to analyze service center practices among ...

The Kiosk has a branded 21.5" display and it is connected to a SumUp Plus card reader. It is also powered by SumUp Connect, a ...

Designium Inc., a leading AR/XR studio, unveiled its new WebAR Template Service, aiming to transform the way businesses engage with customers through immersive digital experiences. As the demand for ...

Hosted on AWS infrastructure, the local point of presence enhances quality and reliability of services for customers.

Fire Safety Leader Extinguishes Customer Service Woes with Sabio’s AI-Powered Analysis Solution. contact centre contact ...

Cisco launched a local Point of Presence (PoP) for its Webex Calling and Webex Contact Centre services ... Cisco has expanded its Customer Experience as a Service (CXaaS) offering, enabling ...

City of Lubbock Utilities announced it transitioned to a new log-in process for customers conducting business online through the city’s utility customer service department.