Many companies, when planning to set up a call center, often focus solely on the software or seat prices while neglecting the overall deployment picture. When they actually begin implementation, they ...

The AI executive isn’t a piece of software; it’s a capability that blends perception, cognition and action into a proactive decision partner.

Bosch Power Tools elevated efficiency and customer satisfaction through an AI-driven system, managing more than 1.5 million service tickets across 40 countries annually by enhancing routing accuracy, ...

In the context of deepening digital transformation, smart customer service systems have become a key supporting tool for upgrading enterprise service systems. Whether in government and enterprise ...

Q2 2025 Earnings Call Transcript August 26, 2025 Citi Trends, Inc. misses on earnings expectations. Reported EPS is $-0.82193 ...

Glean began its journey to agentic AI by offering AI-based search. It soon added LLM-based AI assistants, aka chatbots. Now the company offers a full-fledged agentic AI platform that leverages Glean’s ...

When the C-suite ignores web performance, business suffers. Why leadership must own SEO, UX, and strategy to unlock real ...

The Agilent CrossLab Group delivered 5% growth in Q3, better than we had guided. The CrossLab team drove mid-single-digit consumables and supported by our focus on e-commerce and digital. This was a ...

Conference calling lets you connect with groups via video, phone or both. Our article ranks and compares today’s top conference calling systems.

Turain Software Pvt. Ltd. is pleased to announce the opening of its new office in Bengaluru in early 2025, focusing on ...

The gush of second quarter earnings reports is beginning to slow to a trickle, and with most of the reports in, the results have been mostly positive.

Marvell Technology's 15% drop overlooks 69% data center growth, strong AI demand, and cheap valuation with high EPS potential. Read why MRVL stock is a strong buy.