As civil strife grows around the world, clashes are on the rise in the workplace too. Incivility on the job is getting worse, ...

Kaspi was a bank with no online presence and was struggling to survive amid a global financial crisis. Today, it is the most ...

A growing body of evidence shows that hybrid or remote work arrangements lead to lower overall performance. Many firms, ...

Safety remains the top priority in operations, and efficiency follows closely behind. AI in the form of applications like ...

Security operations centers (SOCs) have faced an impossible dilemma over the last 20 years. Either the alerts they pay for ...

When Andy Jassy succeeded Jeff Bezos as the CEO of Amazon, in 2021, he stepped into one of the most scrutinized leadership ...

To remain competitive in the internet-of-things era, should the CEO of SolidTech Innovations, a fictional elevator company, invest a lot of money in reskilling its entire staff? The industry is moving ...

A simple change to voting protocols can lead to more robust discussions–and better collective decision-making. Sign up for HBR Executive Agenda - for insights you need to steer your business now. Only ...

When uncertainty hits, it’s tempting to start making cuts. But indiscriminate subtraction can backfire, making systems brittle, reducing visibility, and draining long-term value from your business.

Six ways companies are misjudging the technology’s potential to create value. Sign up for HBR Executive Agenda - for insights you need to steer your business now. Only available to HBR Executive ...

AI development is dominated by a handful of powerful firms, raising concerns about equity, accountability, and social harm. AI cooperatives—democratically governed and community-owned—offer a ...

For the first time in U.S. history, the number of working adults providing care to an older adult (nearly 23 million) has surpassed the number providing care to preschool children (21 million). To ...