A woman on TikTok shared a PSA about the importance of putting yourself on mute if you’re ever on hold with customer service.

MicSwitch tool lets users mute or unmute their system microphone using a predefined system-wide hotkey. So, any program that uses a microphone can be stopped in an instant. Launch MicSwitch.

If your microphone has something similar, check the app settings to see if there are auto-unmute or level-related checks that could affect the mute. Applications may take exclusive control of the ...