McDonald’s is hoping a drive-thru lane with a food conveyor belt, a pickup room for delivery workers and a shelf where people can grab their orders will make life easier for customers on the go.

A new feature at McDonald’s drive-throughs has divided customers after many claimed it “exposed” their fast-food habits. The popular burger chain introduced a personalized greeting on the ...

As of December, McDonald's had 27,000 drive-thru locations across the world. It deployed the AI tech at 100 U.S. locations. And as with any new technology, there were mishaps that amused, ...

McDonald's has informed franchisees that it is ending an artificial intelligence drive-thru order taking program, a report says. In a message obtained by Restaurant Business magazine, McDonald’s ...

McDonald’s said that the Order Ahead Lane is perfect for customers who want to place an order ahead of time through the McDonald’s app. Hey, skipping the traditional drive-thru lanes — of ...

McDonald's has ended a two-year trial of automated voice-ordering systems at more than 100 drive-thru locations. The company is also ending a partnership with IBM over the use of AI order-taking tech.

McDonald’s is ending a two-year-old partnership with IBM to test AI’s ability to replace drive-thru workers at more than 100 restaurants, according to Restaurant Business. The world’s ...

A viral photo of the McDonald’s PlayPlace in Franklin, TN has fans sad. Instead of slides and ball pits, it features two screens and chairs.