Companies fail at customer-centric sales strategies when relying on assumptions instead of listening. Businesses that ...

Conversation intelligence technology can transform how organizations understand and act on customer interactions.

In the future, AI agents – which autonomously interact with customers – might be added to the process. Klein will also use AI assistants and agents to boost sales, for instance by accelerating ...

Rising AI cloud provider and IPO candidate CoreWeave revealed fast-growing revenue from a “limited number of customers,” ...